We've just made managing your account even easier...
We’re always thinking of ways to offer you a better service – and now we're making it much easier and quicker to pay for your account purchases.
Starting next month, whenever we email you a payment reminder you’ll see a Payment button – just click this at any time of the day or night and you’ll be taken to a secure online payment site where you can enter your credit or debit card details. You’ll get an email acknowledgement that we’ve received your payment, and we’ll update your account to show the payment.
If you’ve asked us to remind you by text, you’ll get a link that works in exactly the same way.
The Pay By Link site is operated by Lloyds Cardnet, who we use for all your card payments in our branches and by telephone, and it’s secured to PCI/DSS standards so you can be assured that your payment is safe.
If you’re concerned that a request for payment might not be genuine, check our Pay By Link guide here
And if you still want to pay by phone, you can – just call the Credit Control team between 7:00 am and 5:00 pm Monday to Friday on 01329 226090.
Best regards The Credit Control team